Visa Financial Football Mobile Edition FAQ's

The following FAQ's (Frequenly Asked Questions) have been put together to help assist you:

What carriers do you send games to?
You must have service with Cingular or Sprint.

How do I get the Financial Football mobile game?
To obtain the Practical Money Skills mobile game you need to text VISA to 24421.

Can my phone accept this game?
Please take a look at the handset and carrier compatibility table below to identify whether you can receive the game.

Does my phone need text messaging to receive the game?
Yes, text messaging is essential for us to send you this game.

Do I need to be able to access the Internet on my phone?
Yes. You will need to have WAP or wireless Internet (such as M-Mode) enabled on your handset to be able to download the game.

What carriers do you send games to?
Participating carriers include Cingular and Sprint.

Will I be charged?
This game is free from VISA. However other charges from your cell phone carrier may apply. Check with your carrier to find out what charges you may incur for connecting to the Internet and downloading a game onto your phone. Your carrier's standard messaging rates apply to all SMS correspondence. All charges are billed directly to your wireless bill.

I have a text message that my game has arrived. What do I do now?
If you open up the text message and your handset is compatible you will see a link that will allow you to download the game. From here, you will need to select the web address in the Options menu within the message and choose "connect" (this process is a bit different depending on your handset). You will then be able to install the game on your handset. Once the game has been downloaded onto your handset you can start playing.

What if I have a prepaid plan? Can I still get the game?
Generally your payment plan doesn't matter, as long as you have a compatible handset and carrier. Some carriers don't allow downloads such as games to prepaid phones. Check with you carrier.

I need help! Can I contact someone?
Send an email to CustomerCare@practicalmoneyskills.com

What handsets do you support?

We support the following handset manufacturer cell phones:

Cingular GSM phones

Motorola
T720, T720i, T721, T722i, L2, L6, V230, V235, V236 C380, C381, C384, C385, C390, C391, C650, C651, V180, V185, V186, V188, V220, V226, W220, Razr V3, R880, v300, V303, V330, V400, V500, V501, V525, V535, V540, V545, V547, V550, V551, V555, V560, V600, V620, V635, E770, Razr V3i, Rokr E1, Rokr E2, Slvr L7, Pebl U6, V557, V360, V361, C975, C980, V975, V980, Razr V3x, V1050

Nokia
3520, 3530, 3560, 3586, 3586i, 3587, 3587i, 3595, 6010, 6012, 6015, 6015i, 6016i, 8910i ,2355, 2650, 3100, 3105, 3108, 3120, 3125, 3200, 3205, 3300, 5100, 6030, 6100, 6108, 6200, 6220, 6225, 6560, 6585, 6610(i), 6800, 6810, 6820, 7200, 7210, 7250(i), 3220, 5140, 6020, 6021, 6201, 6230, 6235(i), 6822, 7260, 7360, 7370, 2855, 3152, 3155, 6060, 6070, 6080, 6101, 6102, 6111, 6136, 6151, 6152, 6155(i), 6165, 6170, 6255, 7270, 7360, 6230i, 8800, 8801 6126, 6131, 6133, 6233, 6234, 6265(i), 6270, 6280, 6282, 7370, 3230, 3250, 3600, 3620, 3650, 3660, 7650, 6600, 6620, 6630, 6670, 6680, 6681, 6682, 7610, NGage, NGage QD, N70, N72, N91, E60, E70, N80, N90

Samsung
E100, E108, E330, E338, E630, E638, E700, E708, E800, E808, E820, X460, X468, X670, E105, E315, E316, E317, E710, E715, P400, P408, P510, P518, X200, X427M, X450, X458, X475, X630, X660, X680, C207, C225, E600, X105, D307, D415, P207, P777, E340, E350, E350V, E360, E370, T309, E610, E618, P730, P735, D357, D520, E530, E620, E720, E770, E860V, E870, E880, X800, D600, D800, D807, D808, D820, E900, T809, Z510

Sony-Ericsson
T610, T616, T618, T628, T630, T637, Z600, Z608, K300, J300, K310, K510, F500, K500, K506, K508, W300, Z500, Z520, Z525, Z530, D750, K600, K608, K610, K700, K750, S600, V600, V630, V800, V802, W550, W600, W700, W710, W800, W810, Z550, Z610, Z710, Z800, Z1010, K790, K800, S700, S710, W850, W900

Siemens
C65, C66, C70, SL65, C72, C75, CX65, CXT65, CX70, CX75, M65, M75, ME75, S65, S66, S75, SK65, SL75, SP65

Sprint (PCS) phones
LG PM-225, VI-5225, PM-325, VI-125, LX-5350, MM-535

SAMSUNG
VI-660, VGA1000, PM-A740, A680, N400, RL-A760, A600, A500, VI-A820, PM-A840, MM-A880, MM-A700, MM-A920, MM-A940, MM-A900, MM-A800

SANYO
VI-2300, SCP-8100, RL-4920, SCP-4900, SCP-7200, RL-2000, RL-4930, PM-8200, VM-4500, RL-7300, RL-2500, SCP-5300, SCP-5150, MM-8300, MM-7400, MM-7500, MM-9000, MM-5600

Terms and Conditions
The following Terms and Conditions relate to the Financial Football game:
1. In addition to any entry, submission or other fee of which you are notified, your carrier's standard messaging rates apply to your entry or submission message and any SMS correspondence. Other charges may also apply. All charges are billed by and payable to your mobile service provider.
2. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your network operator.
3. Data obtained from you in connection with this service may include your cell phone number, your carrier's name, and the date, time and your message to us. We may use this information to contact you and to provide the service you request from us.
4. The service is available on these carriers: Cingular and Sprint.
5. If you have any questions, text "VISA HELP" to 24421, or send an e-mail to CustomerCare@practicalmoneyskills.com